Faq icon 9e825c31a5360cac842d58bbdd33dd14a147a31b8df3987085fb445ede5b6014

Frequently Asked Questions

We come to your home or office to provide a uniquely patient-centered experience. In addition to the kind of care that you would receive at any family doctor's office, we will also provide urgent care i.e., treatment for conditions that require immediate attention but are not life-threatening. We also provide a follow-up visit via telemedicine so we make sure there are no complications from the care and you can fit us into your schedule at any time.

Learn more about our services...

We do NOT provide care for medical emergencies or life-threatening conditions. If you are experiencing an emergency, please dial 911 for an ambulance or visit the emergency room.
Prescriptions and notes are provided as medically necessary. Our providers can call in a prescription to your pharmacy of choice and/or give you a written prescription.
After we receive your request, a WhiteCoat provider will call to confirm your visit and provide an estimated time of arrival. Relax and rest at your home, office, or hotel; help is on the way.
Our mission is to make house calls affordable for our patients. If you have eligible insurance, your home visit will cost $99, including the copay, coinsurance, and deductible.

Without eligible insurance, it will be $200. To check if you have eligible insurance, give us a call or click:


You will not be charged until you submit your payment information.

Your visit is up to an hour and includes a comprehensive clinical examination similar to the one you would receive at a family doctor's clinic, prescriptions, and a follow-up appointment via telemedicine. We can also make adjustments to your medication during the telemedicine follow-up.
Without insurance, the cost of the home visit is $200. However, if you have eligible insurance, the cost of your home visit is $99. Insurance takes care of the difference. No extra or hidden fees. We take care of any additional fees.

To check if you have eligible insurance, click 'Verify the Cost' or give us a call.

If you cancel more than 15 minutes after your provider has confirmed the visit, a partial refund may be considered. However, once the provider is on the way to your home, we will not be able to issue a refund. The patient, or a legal guardian of patient, must be present upon arrival. Your WhiteCoat will wait up to a maximum of 15 minutes past the confirmed time, after which your visit is cancelled without refund.
Some patients prefer to come to us. If this is the case, please call us to let us know your concerns and where you are located and we will do our best to accomodate your needs.
65% of all ER visits are are not life-threatening. Furthermore, the average wait time at the ER is 4 hours. To save yourself time and money, please consider requesting a visit from us. If you're experiencing an emergency, please go to the nearest ER as soon as possible.

Co-pays/co-payments are a flat fee you pay toward services such as doctor visits or prescriptions. This is your initial payment for service.

Deductibles denote the amount of medical expenses (other than co-pays) that you must pay before your insurance kicks in. For example, if you have a deductible of $1000, you must pay $1000 before insurance starts covering part/all of your medical expenses. Once the remaining balance of the amount that you need to pay out of pocket is $0 (i.e., your deductible has been met), insurance will start covering a percentage of your expenses. This percentage will depend on your coinsurance.

Co-insurances are the percentage of the medical expenses you must pay (after your deductible is met but before your maximum out-of-pocket is met). For example, if your coinsurance is 20%, the insurance company will pay 80% of qualifying services' costs. You pay 20% until you reach your out-of-pocket maximum. Then, your insurance will cover 100% of qualifying medical expenses for the rest of that calendar year.

Qualifying services differ with every insurance plan. Please contact your insurance company for more information on covered services.

Contact WhiteCoat for a home visit today.

REQUEST VISIT NOW $99 home visit with insurance

or call (888) 223-1207 for assistance